Crowd2Know operates in the area of stakeholder engagement. We bring organizations operating in urban development closer to their customers, citizens and end users by providing a platform for listening, analyzing, and effectively communicating with each other. We achieve this through a systematic process using a suite of software products and expert services that facilitate the analysis of social media, project documents, and other records. Using our urban infrastructure knowledge base and set of analysis algorithms we provide a real-time mapping of stakeholders, discussion topics, and relative alignment of opinions which drive consistent recommendations for decision makers.